OTRS Documentation Overview

OTRS 7 has reached the end of life and no newer versions will be release anymore.

You are still using OTRS 7? No problem. You can still find the old documentation here.

OTRS Academy

You can find the latest documentation on OTRS Academy.

User & Administration Manuals

• Manual OTRS User Manual Version 7
• Manual OTRS Administration Version 7
• Manual Features Manual Version 7

• Manual OTRS Update Guide Version 7
• Manual OTRS Configuration Reference Version 7
• Manual OTRS::ITSM Manual Version 7

Did you know? You can help translating the manuals to your language at translate.otrs.com.