Outdated documentation

You are looking at the documentation for an older release. For the latest information, please see current release documentation.

General Catalog

As the name indicates, the general catalog serves for basic ITSM relevant configurations in OTRS::ITSM.

Contents

• Administrator Interface
  • Administration
    • General Catalog
      • Manage General Catalog
      • Catalog Class Settings
      • Catalog Item Settings
• Agent Interface
• External Interface