General Catalog¶
ITSM Core adds some new classes to the General Catalog. The general catalog management screen is available in the General Catalog module of the Administration group.
New Classes¶
- ITSM::Core::IncidentState
- This class contains incident states.
- ITSM::Service::Type
- This class contains service types.
- ITSM::SLA::Type
- This class contains service level agreement types.