Outdated documentation

You are looking at the documentation for an older release. For the latest information, please see current release documentation.

Personal Menu

Use this menu to customize your profile in OTRS. The personal menu is available via your avatar in the top left corner.

All settings changed in this menu affect only your profile, and does not affect the behavior of OTRS for other agents.

Contents

• Notifications
• Personal Preferences
  • User Profile
    • Change password
    • Google Authenticator
    • Avatar
    • Language
    • Time Zone
    • Out Of Office Time
  • Notification Settings
    • My Queues
    • My Services
    • Ticket Notifications
    • Appointment Notifications
    • My Chat Channels
  • Miscellaneous
    • Skin
    • Overview Refresh Time
    • Screen after new ticket
  • Advanced
• Logout