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Web Services

This package adds some new operations for creating, changing, retrieving, deleting and searching configuration items via generic interface. The following operations are available:

• ConfigItemCreate()
• ConfigItemDelete()
• ConfigItemGet()
• ConfigItemSearch()
• ConfigItemUpdate()

See also

For more information please take a look at the WSDL file located in development/webservices/GenericConfigItemConnectorSOAP.wsdl of your instance.

New Operations

These new operations are available in the Web Services module of the Processes & Automation group:

• ConfigItem::ConfigItemCreate
• ConfigItem::ConfigItemDelete
• ConfigItem::ConfigItemGet
• ConfigItem::ConfigItemSearch
• ConfigItem::ConfigItemUpdate

To use these operations:

1. Add or edit a web service.
2. Select a Network transport in the OTRS as provider widget and save the web service.
3. The new operations are available in the Add Operation field of the OTRS as provider widget.