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Search

After installation of the package some new attributes are added to the Ticket Search screen.

To see the new attributes:

1. Open the Search menu item from the Tickets menu.
2. Click on the Add another attribute filed.
3. Scroll down the list and check the available attributes.

The new attributes are:

• Impact
• Review Required
• Decision Result
• Repair Start Time (before/after)
• Repair Start Time (between)
• Recovery Start Time (before/after)
• Recovery Start Time (between)
• Decision Date (before/after)
• Decision Date (between)
• Due Date (before/after)
• Due Date (between)