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Brute Force Attack Protection

Access to your customers’ data must be protected at all times, and new defense mechanisms are being created all the time to help with this. A drastic and effective method is to simply block access once too many incorrect logins have been tried. This method can be incorporated into OTRS. Whether over the Internet or via VPN, your customers’ access to the Self Service Center is now even better protected.

Benefits

• Increases the security of OTRS.
• Protects from misuse of your customer accounts.

Target Groups

• Customer service
• E-commerce
• Government
• IT service
• Service providers

Available in Service Package

• SILVER, GOLD, TITANIUM, PLATINUM

Package Name in OTRS Package Manager

• OTRSBruteForceAttackProtection

Contents

• Administrator Interface
• Agent Interface
• External Interface