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Delete Attachments

Enables the automatic deletion of ticket attachments that were closed in a definable time span.

Furthermore, file types can be defined as additional filter criteria. For example:

• .pdf
• .doc
• .xls
• etc.

Benefits

• Time saving through automatic deletions.
• Reduced administrative effort.

Target Groups

• Human resources
• Internal and external IT
• Finance
• Public authorities

Available in Service Package

• SILVER, GOLD, TITANIUM, PLATINUM

Package Name in OTRS Package Manager

• OTRSDeleteAttachments

Contents

• Administrator Interface
• Agent Interface
• External Interface