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Customer Event Ticket Calendar

With this feature add-on, time periods specified in a ticket are displayed as calendar entries.

This allows appointments to appear in the external interface in such a way that customer users can easily see information about availability or scheduling, such as when they want to find the date of a WebEx meeting.

Benefits

• Appointments are displayed in a calendar format.
• Availability can be seen at a glance.

Target Groups

• Service companies that want to visually represent availability
• Customer service
• ITSM

Available in Service Package

• SILVER, GOLD, TITANIUM, PLATINUM

Package Name in OTRS Package Manager

• OTRSCustomerEventTicketCalendar

Contents

• Administrator Interface
• Agent Interface
• External Interface