Outdated documentation

You are looking at the documentation for an older release. For the latest information, please see current release documentation.

Data Privacy ProtectionΒΆ

This feature add-on takes care about the data privacy of specific information within OTRS. Based on customizable rules, different actions can be performed on different types of data.

Warning

The use of this feature add-on can result in a complete loss of data! We recommend a backup of the database before execution and if possible a test on a test system.

Warning

The use of this feature add-on is at your own risk. OTRS AG does not take any responsibility for lost data.

Benefits
  • Compliance with data protection guidelines.
Target Groups
  • IT service management
  • Human resources
  • Internal IT
  • Government
  • IT service
  • Security management
Available in Service Package
  • SILVER, GOLD, TITANIUM, PLATINUM
Package Name in OTRS Package Manager
  • OTRSDataPrivacyProtection

Note

This feature is available only for managed customers.

Contents