Outdated documentation

You are looking at the documentation for an older release. For the latest information, please see current release documentation.

Tickets

After installation of the package a new Escalation Information widget is displayed in Ticket Zoom screen.

Contents

• Ticket Zoom
  • Display Escalations in Overviews
  • Debug escalation
    • Escalation State
    • Escalation Filters
    • Escalation Attributes
    • Escalation Attribute Sets