Administrator Interface¶
This package has no administrator interface.
System Configuration¶
The agent interface address should be set to the same as in setting Core → Email → NotificationSenderEmail.
To check if the addresses are the same:
- Go to the System Configuration screen.
- Select OTRS in the Navigation widget.
- Navigate to Core → Email in the navigation tree and search for setting
NotificationSenderEmail
. - Change the email address if needed, and remember it.
- Select OTRSAgentEmailInterface in the Navigation widget.
- Navigate to Core → Email → PostMaster in the navigation tree.
- Change the value of key
AgentInterfaceAddress
to the same as set in step 3.