Outdated documentation

You are looking at the documentation for an older release. For the latest information, please see current release documentation.

Web Services

This package includes several examples of predefined web services created by experts.

The following Ready2Adopt web services are available from the Ready2Adopt Web Services widget:

• BugzillaConnector to create or update bugs on a remote Bugzilla server.
• JIRAConnector to create or update issues on a remote JIRA server.
• OTRSConnector to create or update tickets on a remote OTRS server.

To import a Ready2Adopt web service:

1. Go to the Web Service Management screen in the administrator interface.
2. Select a web service from the Ready2Adopt Web Services widget in the left sidebar.
3. Click on the Import Ready2Adopt web service button.

During the import process, the system takes care of creating the needed dynamic fields and/or any needed updates to the system configuration.