Outdated documentation

You are looking at the documentation for an older release. For the latest information, please see current release documentation.

Administrator Interface

After installation of the package a new ticket state and a new administrator module will be added to the system.

Contents

• Ticket Settings
  • States
    • New State
  • Ticket Workflows
    • Manage Ticket Workflow Templates
    • Ticket Workflow Template Settings
    • Ticket Workflow Task Settings