Agent InterfaceΒΆ
With this feature add-on the agents can create watch lists and they can be notified on various events.
A watch list can contain unlimited number of tickets and a ticket can be assigned to unlimited number of watch lists.
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With this feature add-on the agents can create watch lists and they can be notified on various events.
A watch list can contain unlimited number of tickets and a ticket can be assigned to unlimited number of watch lists.