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介绍

本手册列出了所有功能插件。

注解

The feature add-ons are installed into OTRS by the Customer Solution Team. In case of On-Premise systems, the customer can install the feature add-ons from the package manager, when the Customer Solution Team added the selected feature add-ons to the repository. To install a feature add-on, please contact the Customer Solution Team via support@otrs.com or in the OTRS Portal.

类别

每个功能插件都可以根据其用途进行分类。

系统管理
自动化与流程
客户管理
个性化
集成
知识管理与自助服务
性能
报告
安全与权限
工单管理
工时管理