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流程管理

本软件包包含几个预定义流程的示例，这些流程在某些特定情况下可以提供帮助。

以下即开即用流程可从 即开即用流程 小部件获得：

Service Design::Availability Management (proactive)
Service Design::Availability Management (reactive)
Service Design::Catalogue Management
Service Design::Continuity Management
Service Design::Service Design Coordination (individual design)
Service Design::Service Level Management
Service Design::Supplier Management
Service Operation::Access Management
Service Operation::Event Management
Service Operation::Incident Management
Service Operation::Problem Management
Service Operation::Request Fulfillment Management
Service Operation::Service Validation and Testing
Service Transition::Change Evaluation
Service Transition::Knowledge Management
Service Transition::Release and Deployment Management
Service Transition::Service Asset and Configuration Management
Service Transition::Service Transition Planning and Support

要导入即开即用流程，请执行以下操作：

1. 转到管理员界面中的 流程管理 屏幕。
2. 从左侧边栏的 即开即用流程 小部件中选择一个流程。
3. 单击 导入即开即用流程 按钮。
4. 部署所有流程。

在导入过程中，系统负责创建所需的动态字段和/或系统配置的任何所需更新。